FAQ
Who is the hunt for? Families with children from 3 years old – the little ones can participate by selecting the free ticket (0-3 years), in this case there is no final prize, otherwise by selecting the €8 ticket so to reserve them the Halloween prize too.
How does it take place? Children go in search of the treasure together with their families and friends following the map given at the entrance gate. Once you have found all the clues and solved the riddles, you will find out where the treasure is! Each child will take home a small prize.
At what time? You can arrive whenever you prefer from 10 AM until 4 PM, last recommended entry.
How much does it cost?
–Infants 0-2 years: Free – in this case there is no final prize, otherwise select the €8 ticket so as to reserve the themed prize for them too.
–Children from 3 to 17 years: €8 – to participate to the treasure hunt with the final prize. This ticket allows them to enter museums.
–Adults from 18 to 64 years: €12 park only, €18 park + museums
–Over 65: €9 park only, €15 park + museums
Will the children be with an animator? No, the hunt has no fixed time and it is played with the family and friends.
Where can I buy tickets? Starting from the month of September a special section on our online shop will be active.
How to access the park with the online ticket? Once you have purchased your ticket online, you will receive your electronic tickets via email. Please reply to this email so to request the english version of the cues. On the day of the event, we ask you to go directly at the entrance gate with the QRcode received, the digital copy will be sufficient.
Can I purchase tickets on the day of the event? In case of residual availability only.
Is it possible to have lunch in the park? The Cafè Villa Reale will be at your disposal with cold dishes, artisan foccacce, cakes and ice creams continuously from 10:30 AM to 5:30 PM. Table reservations are not accepted.
Where is it possible to enjoy a picnic? Picnics are possible in the side areas of the lake, making sure you leave no trace when you are done.
If we are more families can we play together? Yes, you will choose when to start the treasure hunt once you have entered.
How long does the hunt last? On average 1 hour. You can stay in the park even after the hunt is over, by 6 PM.
In case of rain? The event will still take place, in which case we recommend rubber boots for a playful adventure!
Is the ticket refundable? No, it is valid only for the chosen date; if you can’t come you can give it to others. Once the corresponding tickets have been delivered, they will not be given back to others who present themselves with the same order number.
Do season ticket holders have to buy a ticket? Only for children participating in the hunt, repling to the ticket receipt email indicating that there are no adults in the order because you are season ticket holders.
